Golden Dragon Refund Policy
This page explains our policy on refunds for credits added through us.
Purchases are final
All purchases of credits are final and non-refundable once the credits have been delivered to your account, to the fullest extent permitted by law. A refund is given where applicable law requires one.
Billing errors
If you believe a charge was made in error, or credits you paid for did not arrive, contact us as soon as you notice. We will review it in good faith.
Please include:
- Your account username
- The date and amount of the transaction
- The payment method you used
- A screenshot of the payment, if you have one
How to contact us
Message us on WhatsApp, Telegram or Messenger, email supportgoldendragon777@gmail.com, or use any channel on our contact page. Support is available 24/7.
Accounts closed for breaking the rules
Accounts closed for breaking our Terms of Service are not eligible for a refund.
Redemptions are separate
A refund is the return of a payment. A redemption is a cashout request on your balance. For those, see Golden Dragon cashout time.